RESERVATION & PAYMENT
30% deposit is require.d at time of your booking, this enables us to secure necessary reservations The balance must be paid 4 weeks prior to your safari departure.
Mode of payment includes cash and wire transfers. This can be paid into our company account or be made at our Uganda office in Kampala.
Confirm your safari by filling in an enquiry form or by e-mail and remit your 30% deposit. Receipt of your deposit is a sign of your agreement with our terms and conditions.
The company cancellation policy is that a certain sum of money is forfeited in case you or any member of the booking cancels out the safari.
Received cancellations and costs to incur
60-30 days before departure 20% holiday cost is forfeited.
30-15 days before departure 70% holiday cost is forfeited.
Two weeks or less before departure 100% of holiday cost is forfeited.
Note: No cancellation charges will be incurred in case you postponed your safari arrangements to a future date.
There will be no refund for Gorilla permits as this is a direct policy from Uganda Wildlife Authority.
You are advised to acquire your medical travel insurance prior to your holiday, this flies you home in case of emergency. Make sure you are physically fit because the trips involve a lot of long distance traveling and vigorous activities which may be stressfull if you are not in good condition.